Resume

Completed an International Baccalaureate program followed by a degree in Computer Science (B.S.).

WOW! Internet, Cable & Phone - Full Time, Remote
April 2024 — Present

Second and Third-Level Support: Expertly diagnosed and resolved complex server, storage hardware, and infrastructure application issues.
Change Management & Automation: Implemented and maintained configuration management practices. Utilized Python and Bash for task automation and streamlined operations.
Infrastructure Management: Ensured system uptime through meticulous server and storage administration, including security patching, software updates, and hardware/firmware maintenance.
Performance Optimization: Monitored and analyzed application performance to identify and resolve bottlenecks.
Security & Disaster Recovery: Maintained robust security, backup, and redundancy strategies for data protection.
Application Expertise: Supported both internally developed and third-party applications, ensuring a seamless user experience.
Solution Design & Architecture: Engineered, designed, and implemented server, storage, and application solutions to address business challenges and optimize operations.
Technical Leadership: Documented processes and provided project and technology leadership within the team.
Collaboration & Communication: Effectively communicated technical solutions to team members and stakeholders, fostering strong collaboration.

Red Oak Technologies - Contract, Remote
August 2022 — April 2024

Architected OpenStack (private) cloud infrastructure for telecom data platform, including network, routing, security groups, DNS, and VMs.
Deployed highly available MicroK8s clusters for development, testing, and production. Developed custom solutions using bash, Terraform, and Kubernetes.
Developed containerized applications in an HA microk8s cluster, including Docker private registry, ArgoCD, ArangoDB HA, PostgreSQL HA, MongoDB RS, Ingress, CoreDNS.
Designed containerized regression ML models in PyTorch for identifying unhealthy devices in the network. Created deployment solutions and training pipelines.
Created ETL data pipelines for data aggregation required to train ML regression models.

Perry Ellis International - Miami, FL
October 2021 — June 2022

Developed and maintained a data warehouse for BI and operations using SQL/PLSQL, Python, SSMS, AWS S3, and Snowflake.
Developed custom in-house applications for ETL processes using Python. Orchestrated job scheduling and created data models.
Updated older PLSQL stored procedures to Snowflake-compatible solutions.

Bank of America - Charlotte, NC
Summer 2020 & Summer 2021

Worked on a cohort project for loans and sustainability analysis reporting using Python (Pandas), SQL, and other technologies.
Created daily progress reports on Python/Pandas exploration and automated data cleaning processes.
Worked under the Sr VP of Enterprise Data Architecture on the Global Technology & Operations Team.

FIU Department of Transportation - Miami, FL
January 2020 — February 2021

Used databases, SSMS/SQL, Tableau, and other tools for business and logistics decisions.
Handled data cleaning and processing for Tableau visualizations to create reports on campus occupancy and event logistics.

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